Super Agent Dashboard

Monitor your network, performance and agent servicing in one place.

FM
Frank MakobaAdministrator
Network Online

Good evening, Frank.

Here is how your agent network is performing today.

Active Agents
326
↑ 4.8%vs last month
Productive Agents
284
87.1%productivity rate
KPI Achievement
88.6%
↑ 5.2%month to date
Agents Needing Service
!
12
4 urgentrequire attention
Field Visits Today
46
38 completed82.6% completion
Network Float
TZS 248.6M
Healthyliquidity position

Network KPI Performance

Agent productivity and target achievement

KPI Achievement Productivity
100%75%50%25%0%
Week 1Week 2Week 3Week 4Week 5Week 6Week 7Week 8

Agent Servicing

Priority cases requiring field action

JM
Juma Mobile MoneyUrgent

Low transaction activity + float shortage

Kariakoo · Agent A1023
AK
Asha KioskMedium

Inactive for 3 consecutive days

Ilala · Agent A0931
MB
Mbezi ServicesFollow-up

Pending SIM replacement follow-up

Mbezi · Agent A0778

Performance by Territory

Top and bottom performing territories

TerritoryAgentsProductivityKPI
1 Kariakoo6294%96.2%
2 Kinondoni7191%92.4%
3 Temeke5888%89.1%
4 Ilala7581%83.5%
5 Mbezi6073%76.8%

Sales Force Performance

Today’s field execution

Visits Planned56
Completed46
Issues Resolved31
AS
Amani Said12 / 14 visits86%
RK
Rose Kweka10 / 11 visits91%
JM
John Mushi8 / 12 visits67%

Smart Alerts

Network signals that need attention

5 new
4 agents below minimum KPI thresholdDetected 18 minutes ago
3 agents have low float availabilityDetected 36 minutes ago
Field officer missed 2 priority visitsDetected 1 hour ago

Quick Actions

Common admin tasks